General terms and conditions Vintage Venue

Article 1 Definitions

In these terms and conditions, the following definitions shall apply: Consumer:
Customer means any visitor to the shop, natural person or legal entity who places an order through VintageVenue.nl.
Day: calendar day;
Transaction duration: a distance contract relating to a series of products and/or services, the delivery and/or purchase of which is spread over time;
Durable medium: any means that enables the consumer or entrepreneur to store information addressed to him personally in a way that allows future consultation and unaltered reproduction of the stored information. Model form: the model form for withdrawal made available by the entrepreneur that a consumer can fill in if he wants to exercise his right of withdrawal.
Withdrawal period: the period within which the consumer can make use of his right of withdrawal; Right of withdrawal: the possibility for the consumer to withdraw from the contract within the withdrawal period. This right of withdrawal does not apply to business transactions, which are always binding and include an obligation to pay;
Entrepreneur: the natural or legal distance selling of products and/or services to the consumer; Distance contract: an agreement whereby, within the framework of a system organised by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;
Technique for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur being together in the same room at the same time.
Conditions: these General Terms and Conditions of the entrepreneur.

Article 2 Identity of the entrepreneur

Vintage Venue
Dr Ahaushof 88
5042EL Tilburg
Telephone: +31 6 24410292 (available Monday to Sunday from 9am to 9pm).
WhatsApp: +31 6 24410292 (reachable 24/7).
Email: info@vintagevenue.nl
Chamber of Commerce: 82665478
VAT: NL003714178B29
Bank account number: NL61KNAB0407234101 t.n.v. Vintage Venue
BIC/SWIFT: KNABNL2H

Article 3 Applicability

3.1 These Terms and Conditions apply to all orders through the webshop VintageVenue.co.uk.
3.2 By placing an order, the customer accepts the applicability of these General Terms and Conditions.
3.3 Deviation from these Conditions may only be made if expressly agreed in writing and in which case the remaining provisions of these Conditions shall remain in full force and effect
3.4 Situations not covered by these terms and conditions to be assessed 'in the spirit' of these general terms and conditions.
3.5 Uncertainties about the interpretation or content of one or more provisions of our terms and conditions are to be interpreted "in the spirit of these terms and conditions.
3.6 Vintage Venue reserves the right to amend or add to these Terms and Conditions from time to time.

Article 4 Confidentiality

4.1 The information provided by the customer will be treated confidentially by Vintage Venue. More information on this can be found in our privacy statement.

Article 5 The offer

5.1 Vintage Venue sells mainly used items (vintage, second-hand), this does not exclude any use. Without asking for further information, you agree to the condition of the item. We try to display the item as carefully as possible and show in the photos what condition the item is in at the time. If you appreciate us delivering the goods to you, we recommend that you view the product first. This ensures that the condition of the product meets your expectations.
5.2 Information, description, photos/pictures, telephone or email communications provided by Vintage Venue regarding the offer will be as accurate as possible. Vintage Venue does not guarantee that all information about the products is consistent. Any deviations do not qualify for compensation and/or dissolution of the agreement. If the product differs completely from the information on the website, Vintage Venue will take appropriate measures to accommodate the customer.
5.3 Vintage Venue often sells lighting (lamps) with the original wiring which may not comply with current regulations/standards. Vintage Venue recommends consulting an electrician before use. Vintage Venue sells vintage lamps without light bulbs.
5.4 Vintage Venue cannot be held to its offer if the customer should have reasonably understood that the offer contains an obvious mistake or slip of the pen.
5.5 Products cannot be removed from the site immediately after ordering. It may therefore happen that a product is ordered/requested by two customers at the same time. If this happens, it will be sold to the person from whom the product was ordered first.

Article 6 Prices & payments

Article 6 Prices & payment
6.1 All prices of Vintage Venue are expressed in euros. All prices do not include shipping or delivery.
6.2 Approximately 99% of the Vintage Venue items offered are margin items (i.e. not VAT products) and are subject to the margin scheme. For margin items, no VAT is mentioned on the invoice. VAT is not deductible.
6.3 Orders can be paid for through the Vintage Venue website in the following ways: - Cash payment when collecting the order (this is done by appointment, in consultation with the customer, but must be done within 7 days after the order has been placed) - Payment in advance by bank transfer; the customer transfers the amount including shipping costs to bank account number (IBAN): NL61KNAB0407234101 t.n.v. Vintage Venue, stating the SKU product number and a brief description of the item. Within a period of up to 7 days, the amount due must be credited to the relevant bank account. After this period, the contract is automatically terminated by Vintage Venue. - Direct payment via Ideal or Bancontact.
6.4 The ordered product cannot be collected or delivered until the entire amount has been credited to the above-mentioned Vintage Venue bank account. Collection is also possible by paying cash when collecting your item from our showroom/warehouse. Once an item has been ordered, this item will be reserved for you. You must then collect the item within 7 days.
6.5 Vintage Venue expressly reserves the right to change prices, in particular when this is due to (legal) regulations.
6.6 Offers are valid only for the period stated on the website for that offer.
6.7 If the customer is not located in the country of shipment, the customer is liable for any sales charges, taxes and/or duties.
6.8 All prices are subject to typing errors. No liability is accepted for the consequences of typing and printing errors. In case of typing errors, Vintage Venue is not obliged to deliver the product according to the incorrect price.
6.9 Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 days.
6.10 The consumer has the duty to immediately report inaccuracies in payment details provided or mentioned.
6.11 In case of fault of the consumer, the entrepreneur is entitled to charge the consumer for the reasonable costs incurred, subject to legal restrictions.

Article 7 Delivery

7.1 Collection of goods is by appointment only, this is done in consultation with Vintage Venue. If you purchase a product in the shop which you wish to collect from our showroom/warehouse, you must collect this product within 7 days.
7.2 For orders with delivery, please contact us first for delivery charges. We can provide international shipping.
7.3 The entrepreneur will take the greatest possible care when receiving and executing orders of products and when assessing requests for the provision of services.
7.4 The place of delivery is the address which the consumer makes known to Vintage Venue.
7.5 Subject to what is stated in these terms and conditions, the company will execute accepted orders expeditiously but at the latest within 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot or can only be partially carried out, the consumer will be informed of this at the latest 30 days after the order was placed.

Article 8 Return & right of withdrawal

8.1 When purchasing products through the webshop, the consumer can dissolve the agreement without giving reasons for 14 days. This period commences on the day after receipt of the product by the consumer. This right of withdrawal does not officially apply by law to business transactions or orders, these are always binding and involve an obligation to pay.
8.2 During this period, the consumer will handle the product with care. He will only unpack the product to the extent or use necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product to the entrepreneur with all delivered accessories and - if reasonably possible - in the original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur. Vintage Venue reserves the right to refuse returns or refund only part of the amount if it is suspected that the products have been used or damaged by the customer.
8.3 If the consumer wishes to exercise his right of withdrawal, he must do so within 14 days of receiving the product. After the consumer has indicated that he wishes to exercise his right of withdrawal, the consumer must return the product within 14 days. The consumer must prove that the goods were returned on time, e.g. by means of proof of dispatch.
8.4 If the customer wishes to exercise his right of withdrawal after the expiry of the unknown period mentioned in paragraphs 2 and 3 respectively. Product has not been returned to the entrepreneur, the purchase is a fact.
8.5 If the consumer exercises his right of withdrawal, he will be charged at most the costs of return shipment.
8.6 If the consumer has paid an amount, the trader will refund this amount as soon as possible, but at the latest within 14 days after revocation. This will only happen if the product has already been received back by the trader.
8.7 The right of withdrawal does not apply if products are custom-made.

Article 9 Intellectual property

9.1 The Customer acknowledges that all intellectual property rights to the information, images/photos, communications or other expressions relating to the products and or relating to the website or its promotion belong to Vintage Venue. Photos, images of Vintage Venue may not be used without the consent of the owner.

Article 10 Force majeure

10.1 If one or both parties is prevented from doing so due to a circumstance not attributable to fault, force majeure, both parties are not obliged to fulfil any obligation.
10.2 The parties may suspend the obligations under the agreement during the period of force majeure. If this period lasts longer than two months, either party is entitled to dissolve the agreement, without any obligation to compensate the other party for damages.

Article 11 Compensation

11.1 Vintage Venue can only be held liable for damage to its intent or negligence attributable to or caused by circumstances beyond its control.
11.2 Vintage Venue is not liable for damage caused by third parties or for damage resulting from misuse or defect by the provision of a Vintage Venue.

Article 12 Agreement

12.1 An agreement is established when a confirmation is sent from an e-mail from the customer to an e-mail address specified for the agreement or as soon as possible by e-mail or telephone by the customer. Once the order is confirmed via one of these media, the customer and Vintage Venue have a valid agreement. This applies here, to the extent permitted by law, as a presumption of proof.
12.2 Only orders with clearly indicated name, address and telephone number will be processed by Vintage Venue.
12.3 Reserved items will be held for a maximum of 7 days. After these 7 days, reserved items will be offered for sale again, unless otherwise agreed in writing.
12.4 Within legal frameworks, the entrepreneur can investigate the consumer's ability to meet his payment obligations, as well as all facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation, while stating reasons.

Article 13 Conformity and Warranty

13.1 Any defects or faulty goods delivered must be reported to the entrepreneur in writing within one day of delivery.

Article 14 - Disputes

14.1 Dutch law applies exclusively to contracts between the entrepreneur and the consumer to which these general terms and conditions relate. Even if the consumer resides abroad.
14.2 The Vienna Sales Convention shall not apply.